Friday, August 14, 2015

A Study of Rudeness and Its Effect on Medical Team Performance: How Rude Is That?

By: Lewis First, MD, MS; Editor-in-Chief       

COD Newsroom
          Ever wonder if clinical performance in the ability to diagnose or perform a procedure can be hampered when someone on the team or watching your team is rude to you?  Riskin et al. (doi: 10.1542/peds.2015-1385) decided to answer that question using an innovative methodology involving a training simulation in which one group of neonatal intensive care unit (NICU) teams were observed by someone offering rude comments and the other control teams received neutral comments.   
      While it would be rude for me to give away the results, it would not be rude for me to say that rudeness had adverse consequences on NICU team performance in terms of diagnostic and procedural performance. So have you found the rudeness of others affecting your ability to do what you need to do clinically?   
     If so, what have you done to overcome the problem?  Share with us your anti-rudeness strategies via a response to this blog, an e-letter or by posting your thoughts on our Facebook site or Twitter.

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